Reliant Ribbons Bows & Trims Frequently Asked Questions

Q:   Do you have a Catalog?
A:  Yes we do.  Our catalogs can be viewed right here on line by visiting the Catalogs page.  To request a printed catalog click the Request a Catalog button at the bottom of
      this page.  

Q:   Who can order from this website?
A:   Only Reliant Ribbon Bows and Trims registered customers can order from this site.  Please Note:  Reliant Ribbons Bows and Trims sells only to registered businesses.  A
      Federal or State Tax ID# is required to order products from us.  

Q:   How can I create an account?
A:   If you own or work for a registered business, creating an account with Reliant Ribbons Bows and Trims is easy!!  Simply click the  Log In option in the upper right hand corner
      of this website and fill out he form that is provided (or Click Here).  We will send a confirmation e-mail once your account has been established.  

Q:  If I already have a registered account with Reliant, do I still have to Register on-line to order?
A:   Yes, you will need to set-up a password to place an order on line.  The only way to do that is to register on our website.

Q:  What should I do if I forget my Password?
A:  Don't worry!  Just follow the steps to log in.  Right next to the log in button there is a prompt:  Forgot your password.  If you click the prompt we will email you a link to reset 
     your password.

Q:   Is there a minimum order requirement?
A:  Yes, our minimum order requirement is $50.00.  We will accept a sub-minimum orders, however handling fee's will be applied.  

  • Orders from $30 - $49 - a $15.00 sub-minimum order handling charge will be applied
  • Orders $29 and under - a $25.00 sub-minimum order handling charge will be applied
    Please note that shipping charges are in addition to the above mentioned handling charges.

Q:   What are your shipping policies? 
A:  Click here for more information on our Shipping & Returns Policies.

Q:  I have a question that's not answered above. 
A:  Please don't hesitate to contact us with your questions or concerns.  We can be reached  by calling our Customer Service Department at (800) 886-2697 or by emailing us at
     info@ReliantRibbon.com.  You can also Click here to send us a quick e-mail.